Effective Date: 12 May 2024
myBarber by Todak Holdings Sdn Bh ("myBarber", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the myBarber mobile application and services (collectively, the "Platform"). By accessing or using the Platform, you agree to the terms of this Privacy Policy.
When you register for an account, book services, or communicate with us, we may collect the following personal information:
- Name
- Email address
- Phone number
- Payment information (such as credit card details)
- Location data (with your consent)
We may collect information about your interactions with the Platform, including:
- Device information (such as device type, operating system, and browser type)
- IP address
- Log data (such as access times, pages viewed, and clicks)
We use cookies and similar technologies to collect information about your use of the Platform and to provide a more personalized experience.
We use your information to:
- Process and manage your bookings
- Facilitate payments and refunds
- Communicate with you about your account and bookings
- Improve and personalize your experience on the Platform
- Conduct research and analysis to enhance our services
We may use your information to:
- Send you service-related announcements and updates
- Respond to your inquiries and provide customer support
- Send you marketing communications, if you have opted in to receive them
We use your information to:
- Monitor and analyze usage and trends to detect and prevent fraudulent activities
- Enforce our Terms of Use
- Comply with legal and regulatory requirements
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer support.
When you book a service, we may share your information with the barber to facilitate the booking and provide the service.
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
You can access and update your account information through the Platform. If you need assistance, please contact us at [[email protected]].
You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in each email or by contacting us at [[email protected]].
We may retain your information for as long as necessary to provide you with our services and for legitimate business purposes. We may also retain and use your information as required to comply with our legal obligations, resolve disputes, and enforce our agreements.
We use administrative, technical, and physical security measures to protect your information. While we strive to protect your personal information, we cannot guarantee its absolute security.
Our Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from individuals under 18. If we become aware that we have inadvertently collected personal information from an individual under 18, we will delete such information from our records.
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through the Platform. Your continued use of the Platform after such changes indicates your acceptance of the new Privacy Policy.
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: [email protected]
Phone: 03-8319 2393
Thank you for using myBarber!
03-8319 2393
[email protected]